Telesales Specialist

October 18, 2022
Urgent
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Job Description

We are looking for an enthusiastic Telesales Representative (long-term remote position) to contribute to generating sales for our company. You will be responsible for contacting potential customers to inform them about our courses and packages, and consult them on what suits them best.

An effective telesales representative must be an excellent communicator. They must pursue new sales prospects, negotiate deals and maintain customer satisfaction in addition to being comfortable presenting products or services over the phone and emails as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing the business.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Negotiate/close deals
  • Handle complaints or objections
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share them with the internal team
  • Answer questions about the products or the company
  • Enter and update customer information in the database